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Transit Dispatcher

Location: Victoria, BC

Employment Type: Regular Part Time 

Union: MOVEUP 

Salary: MoveUp Group 08, MIN $29.03 - MAX $34.85 

Please note: Wage rates are under review

Closing Date (MM/DD/YYYY): 08/14/2022 



Are we right for you...

We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.

It’s an exciting time to be in public transportation sector and we’re looking for a creative and passionate people to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!

What you'll be doing...

This is a fast-paced role, where you'll perform a variety of duties related to the dispatching of work to Transit Operators including assigning work to operators by applying different contractual spare board rules for VTC, LTC, and National Safety Code rules. You will exercise your analytical skills one moment, as you allocate various types of buses for all of our routes, while providing excellent customer service, as you respond to radio-transmitted trouble calls by You are someone comfortable learning new software and operating systems (we use PPM and Trapeze) as needed.

To view the full job description for this role please see the attached.

What you'll bring to the table...

We love lifelong Learners and recommend the following mix of education or certifications to be successful in conjunction with relevant experience:

  • Secondary school graduation or equivalent (GED)
  • Minimum 1 year experience working in an office setting preferably performing dispatch duties, being able to schedule a large number staff (200+ for AM pullout) onto available work that is time sensitive
  • Computer experience (current) required including using spreadsheets and database software
  • Excellent customer service experience
  • Experience in a transportation/transit environment
  • Must be able to work a variety of shifts
  • Excellent interpersonal skills
  • A good working knowledge of the Greater Victoria region and previous dispatch experience.

Note: this position requires some physical activities as emptying fareboxes from buses (up to 25 Kg.)

What we'll bring to the table...

  • Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you.
  • Membership in a “gold plated” defined benefit pension plan, meaning it’s the best in the Province and one of the best in the country; putting you in a strong position when it comes time to retire.
  • Access to fitness and lifestyle centers to help you take care of your physical fitness and health.
  • Various programs that support employees such as an Employee Assistance Program and health and wellness initiatives and events aimed at fostering your mental health.
  • A complimentary employee bus pass (plus taxable dependent passes).
  • A corporate learning and development program to help you in continuous career growth
  • An employee recognition program where we all recognize each other's successes (not just your Leaders!).
  • A social club that gives you access to events throughout Victoria.

What next steps could look like...

  • Interviews will take week of August 22nd and 29th
  • An assignment or presentation may be included as part of the recruitment process.
  • The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
  • An eligibility list may be established for future full time regular and full time temporary vacancies
  • If you have a disability that requires an accommodation during any stage of our recruitment process, please contact to let us know how we can assist you.
  • BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible.

To keep our team members, customers and the communities we serve safe, we have introduced an interim Employee Mandatory Vaccination Policy intended to prevent the transmission of COVID-19.  BC Transit requires proof of being fully vaccinated as a condition of employment. Please be aware that your appointment to this position is conditional on meeting and maintaining the definition of being "fully vaccinated" as per the definition of Health Canada. Any employee providing false or misleading information, may be subject to disciplinary action, up to and including dismissal.


We believe that diversity of thought and experience fuels innovation. In keeping with this belief, we do not discriminate on any basis. We encourage all qualified candidates to apply. Should you require any accommodation or have questions, please let us know.

While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey.

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