Intermediate Network Analyst

Are we right for you...

We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.

It’s an exciting time to be in the public transportation sector and we’re looking for a creative and passionate leader to join our team. Not only would you be joining an engaged organization, but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!
 

What you'll be doing...

Reporting to the Manager IS&T, Enterprise Technology and Security Services, the Intermediate Network Analyst will be responsible for day to day monitoring and operations of all corporate networks, wired and wireless data networks, and will be required to design, build, manage and support all aspects of a complex and diverse network infrastructure, including routers, switches, telecom services, wireless WAN, mobility and voice systems, as well as day to day  operating of security infrastructure such as firewalls and intrusion detection infrastructure under the direction and standards of the IT Security Analyst and Senior Network Analyst.

For additional information about the full accountabilities of this position please review the Intermediate Network Analyst Job Description.
 

What you'll bring to the table...

• Fully developed core understanding and intermediate experience in how to efficiently build, maintain and support complex server and network environments
• Experience developing solutions and designing corporate computer networks
• Experience in building and supporting, and maintaining complex network environments
• Strong knowledge of Routing Protocols: OSPF, EIGRP and BGP.
• Strong knowledge of Cisco product lines including Routers, Switches, Firewall and VPN appliances, IP phones, VOIP and telephony.
• An excellent understanding of wireless data networks and their associated protocols.
• Working knowledge of Cisco Call Manager 10.x communication systems.
• Ability to work with minimal supervision and manage multiple project commitments
• Strong understanding of wireless and handheld technologies and associated devices.
• Ability to identify and serve internal and external customers consistently, achieving a high level of customer satisfaction through assessing needs, establishing goals and resolving issues.
• Ability to identify and proactively resolve network/server problems using central managed tools sets.
• Must have high integrity and maintain confidentiality of data.
• Ability to work cooperatively within diverse teams.
• High level of self-motivation and initiative.
• Ability to work well under pressure.
• Ability to establish and maintain cooperative working relationships.
• Ability to communicate effectively with others with strong interpersonal, written, and oral communication skills
• Provide excellent customer service to both internal and external customers
• Ability to establish and maintain respectful and cooperative working relationships

We value lifelong learners and have found that a mix of any of the following credentials have set people up for success in this role in the past:

• Professional Network Certifications CCNA and CCNP would be an asset
• ITIL training would be an asset.
   

What we'll bring to the table...

• Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you
• Membership in a “gold plated” defined benefit pension plan, meaning it’s the best in the Province and one of the best in the country; putting you in a strong position when it comes time to retire 
• Access to fitness and lifestyle centers to help you take care of your physical fitness and health
• Various programs that support employees such as an Employee Assistance Program and health and wellness initiatives and events aimed at fostering your mental health
• A complimentary employee bus pass (plus taxable dependent passes)
• A corporate learning and development program to help you in continuous career growth
• An employee recognition program where we all recognize each other's successes (not just your Leaders!)
• A social club that gives you access to events throughout Victoria
   

What next steps could look like...

• Interviews will be conducted in February, 2025. An assessment will be sent to shortlisted applicants in conjunction with their interview invitations.
• An eligibility list for future full time regular and temporary full time vacancies may be established.
• The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please let us know how we can assist you.
• BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible.