Manager, Privacy and Information Management

Are we right for you...

We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.

It’s an exciting time to be in public transportation sector and we’re looking for a creative and passionate people to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!

What you'll be doing...

The Manager, Privacy and Information Management, reporting to the Director, IT Business Services, plays a pivotal leadership role at BC Transit, harmonizing the intricacies of technology, privacy, and records management. Beyond just ensuring compliance, this role is about charting BC Transit's course in an era where records management and privacy protection are cornerstones. Entrusted with the leadership of a dedicated team, the Manager guarantees that the team consistently aligns with organizational goals, industry benchmarks and emerging best practices. 

BC Transit adopts a progressive approach to privacy and records, requiring the manager to combine strategic vision with hands-on diligence. This role is responsible for continuous improvement of record-keeping methods, handling Freedom of Information requests, and ensuring transparency in meeting obligations.

As the lead for privacy and records management, the Manager interacts with many stakeholders, conveying our strategies, overseeing operational performance, and promoting collaboration across teams. Given the growing focus on information transparency and security, the Manager champions a culture where efficient records management and privacy are central to BC Transit's mission and operations.

What you'll bring to the table...

To learn more about this role, we encourage you to review:

• This blog post about the position, where you'll hear directly from Matt Crossley, who would be your direct leader in this role 
• The Manager, Information & Privacy job description where you'll see all the accountabilities of the position.

We'll also highlight some key things we're looking for in candidates below:

• A degree in information management, Computer Science, Law, or a related field or an equivalent combination of education, training, and experience
• Certification as a privacy professional (PACC (AAPP, CAPP, MAPP) or IAPP (CIPP, CIPM, CIPT) certification) is strongly desired
• Certification or training in information or records management is strongly desired
• While certification in technical fields (e.g., SharePoint, M365, Azure, Microsoft, AWS) and in Leadership or Change Management are also considered assets

We will also will be looking for candidates to demonstrate through their applications:

• Progressive management experience leading a multi-disciplinary team and overseeing subject matter experts, preferably in a unionized environment
• Significant experience in privacy or records management roles, with a preference for experience in public sector organizations
• Proven understanding of FOIPPA, IMA, ARCS, ORCS, and other relevant regulations
• Experience with conducting Freedom of Information requests and Privacy Impact Assessments, including responding to privacy commission officials
• Past experience implementing information management / records management tools and technologies including SharePoint, Microsoft Teams, and M365 and experience integrating technology and automation solutions into privacy and records management processes. 

What we'll bring to the table...

• Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you
• Membership in a “gold plated” defined benefit pension plan, meaning it’s the best in the Province and one of the best in the country; putting you in a strong position when it comes time to retire 
• Access to fitness and lifestyle centers to help you take care of your physical fitness and health
• Various programs that support employees such as an Employee Assistance Program and health and wellness initiatives and events aimed at fostering your mental health
• A complimentary employee bus pass (plus two taxable dependent passes)
• A corporate learning and development program to help you in continuous career growth
• An employee recognition program where we all recognize each other's successes (not just your Leaders!)
• A social club that gives you access to events throughout Victoria

What next steps could look like...

• Screening calls will take place the week of October 23, with interviews conducted on November 1 & 2, 2023
• There will be an assignment/presentation as part of the interview process.
• The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please let us know how we can assist you.
• BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible.