Technical Specialist, Transit Technology

Are we right for you...

We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.

It’s an exciting time to be in public transportation sector and we’re looking for a creative and passionate people and leaders to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!

What you'll be doing...

Reporting to the Manager, Transit Technology, the Technical Specialist, Transit Technology performs a variety of functions that support both the technical and business objectives related to BC Transit’s Transit Technology initiatives, including but not limited to: Automatic Vehicle Location (AVL), Automated Passenger Counters (APC), Closed Circuit Television security system (CCTV) and Fare Technology. This position will be a key member of the team responsible for the system administration of bus onboard technologies, user support and ticketing, operational processes, and the related hardware on BC Transit’s fleet of vehicles.

The Transit Technology program works with multiple business units, operating contractors, and vendors and implements new public-facing services; as a result, the Technical Specialist must possess strong customer service and communication skills, while applying prioritization, troubleshooting and organizational capabilities to ensure the consistent availability of Smart Technology services.

To learn more about this role, we encourage you to review the Technical Specialist, Transit Technology job description where you'll see all the accountabilities of the position. 

What you'll bring to the table...

• Diploma or degree from a recognized college or technical school, or any equivalent combination of education, training and experience in the field of computer science, computer engineering, software engineering, or electrical engineering may be considered.
• Training in formal information service or project management frameworks would be an asset
• Professional technical certifications would be an asset
• Demonstrated experience coordinating and managing the work of internal departments, contractors, and vendors
• Ability to provide exceptional service to internal and external customers consistently, achieving a high level of customer satisfaction through assessing needs, establishing goals and resolving issues
• Demonstrated understanding of how to efficiently maintain and support an information systems environment
• Strong understanding of network concepts including Wi-Fi, routers, switches, firewall, VPN appliances
• Demonstrated understanding of information security tools and best practices
• Ability to identify and proactively resolve network/server problems using centrally managed toolsets
• Proactive and intuitive with maintenance and triaging of onboard bus technologies
• Past experience with data and application support
• Demonstrated experience troubleshooting hardware, software and applications both on-site and remotely
• Experience managing support and help-desk ticketing systems and procedures
• Experience with onboard transit technologies, such as AVL, APC and CCTV systems is an asset

What we'll bring to the table...

• Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you
• Membership in BC’s Public Service Pension Plan (PSPP). Nationally recognized for its strong investment and governance practices, PSPP is a “defined benefit” plan 
• Access to fitness and lifestyle centers to help you take care of your physical fitness and health
• Various programs that support employees such as an Employee Assistance Program and health and wellness initiatives and events aimed at fostering your mental health
• A complimentary employee bus pass (plus taxable dependent passes)
• A corporate learning and development program to help you in continuous career growth
• An employee recognition program where we all recognize each other's successes (not just your Leaders!)
• A social club that gives you access to events throughout Victoria

What next steps could look like...

• Interviews will take place the week of May, 25th, 2026. 
• There may be an assignment/presentation as part of the interview process.
• The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
• An eligibility list may be established for future full time regular and full time temporary vacancies
• If you have a disability that requires an accommodation during any stage of our recruitment process, please contact careers@bctransit.com to let us know how we can assist you.
• BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible.