Transit Dispatcher
We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day.
In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the Lək̓ʷəŋən peoples, and the Esquimalt and Songhees Nations.
Location: Victoria, BC
Employment Type: Regular Full Time
Union: MOVEUP
Monthly Salary Range: MoveUp Group 10, MIN $6,443.00 - MAX $7,726.00 is available through annual general wage/step increases.
Placement in the salary range is determined by an assessment of knowledge, skills, experience and ability of the candidate to meet the key requirements of the job. In exceptional cases, candidates may be hired above the recruitment range, provided agreement is reached with the Union.
Closing Date (MM/DD/YYYY): 04/12/2026
Are we right for you...
We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.
It’s an exciting time to be in public transportation sector and we’re looking for a creative and passionate people to join our team. Keep reading to find out if this role is meant for you!
What you'll be doing...
This is a fast-paced role, where you'll perform a variety of duties related to the dispatching of work to Transit Operators including assigning work to operators by applying different contractual spare board rules for VTC, LTC, and National Safety Code rules. You will exercise your analytical skills one moment, as you allocate various types of buses for all of our routes, while providing excellent customer service, as you respond to radio-transmitted trouble calls by You are someone comfortable learning new software and operating systems (we use PPM and Trapeze) as needed.
This position has shifts that operate out of both our Victoria and Langford transit centers. You will be required to work a variety of shift times including into the early morning and overnight (2am). Please note that these shifts are sometimes outside of transit service hours which means reliable transportation to both depots is a requirement.
Please note that we are currently recruiting for both a full-time temporary position and a full-time regular position. If you wish to be considered for both opportunities, you must submit an application for each posting separately.
What you'll bring to the table...
We love lifelong Learners and recommend the following mix of education or certifications to be successful in conjunction with relevant experience:
- Experience working in an office setting preferably performing dispatch duties, being able to schedule a large number staff (200+ for AM pullout) onto available work that is time sensitive
- Computer experience (current) required including using spreadsheets and database software
- Excellent customer service experience
- Experience in a transportation/transit environment
- Must be able to work a variety of shifts
- Excellent interpersonal skills
- A good working knowledge of the Greater Victoria region and previous dispatch experience
What we'll bring to the table...
- Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you
- Membership in BC’s Public Service Pension Plan (PSPP). Nationally recognized for its strong investment and governance practices, PSPP is a “defined benefit” plan.
- Access to Fitness and Lifestyle Centers to help you take care of your physical fitness and health
- Various programs that support employees such as an Employee Assistance Program and Health and Wellness initiatives and events aimed at fostering your mental health
- A complimentary employee Bus Pass
- An employee recognition program where we all recognize each other's successes (not just your Leaders!)
- A Social Club that gives you access to events throughout Victoria
What next steps could look like...
- Interviews will take place in late April and early May 2026
- An assessment will be sent to shortlisted applicants in April 2026
- The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
- An eligibility list may be established for future full time regular and full time temporary vacancies
- If you have a disability that requires an accommodation during any stage of our recruitment process, please contact careers@bctransit.com to let us know how we can assist you.
- BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible.
At BC Transit, we are dedicated to building a diverse, inclusive, and authentic workplace; if you’re excited about this role and you have a combination of education and experience that you feel would fulfill its requirements, we encourage you to apply. In keeping with this belief, we do not discriminate on any basis. Should you require any accommodation or have questions, please let us know.
