Transit Operations Manager

Are we right for you...

We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.
 

It’s an exciting time to be in the public transportation sector and we’re looking for a creative and passionate leader to join our team. Not only would you be joining an engaged organization, but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!
 

What you'll be doing...

Reporting to the Manager, Transit System Operations, the Transit Operations Managers (TOMs) is responsible for leading the daily transit operations of the VRTS to ensure effective, safe, and efficient service delivery in alignment with BC Transit’s strategic and operational goals.

The TOM directly supervises a team of Control staff and Transit Supervisors and oversees real-time transit operations, including schedule adherence, service reliability, and incident response. The position plays a key leadership role in managing service during both planned and unplanned events, including emergencies, road closures, detours, and special events.

TOMs implement operational strategies, monitor performance metrics, and lead process improvements to continuously enhance service quality and safety. Working closely with the broader Victoria Operations team, the TOMs ensure consistent application of policies, safe work practices, and efficient resource deployment.

This position requires working a variety of shift schedules including days, evenings, nights, weekends and statutory holidays. 

The following is an example of potential shifts, but is not a guarantee of hours and is subject to change and flexibility:
Tuesday – Friday 1:30pm – 9:30pm and Saturday 8:00am - 4:00pm
Monday – Friday 7:00am – 3:00pm 

For additional information about the full accountabilities of this position please review the Transit Operations Manager Job Description.
 

What you'll bring to the table...

We value lifelong learners and have found that a mix of any of the following credentials have set people up for success in this role in the past:

• Education in business, operations or leadership 
• Experience in progressive management in Transit Operations 
• Labour relations and union experience  
• Strong Communication and Interpersonal Skills
• Resilience and Problem-Solving Ability
• Strategic Thinking and Operational Awareness
   

What we'll bring to the table...

We value and prioritize personal wellness and offer comprehensive benefits to support all the important phases and milestones of your journey: 
 

• Comprehensive medical, dental and group plan benefits through Pacific Blue Cross to cover you and your family, during moments that matter 
• Membership in a “Gold Plated” defined contribution pension plan with BC Public Service (PSPP), meaning it’s the best in the Province and one of the best in the country; putting you in a strong position when it comes time to retire
• Access to Fitness and Lifestyle Centers to prioritize personal wellness and help you take care of your physical fitness and health 
• Various programs that support employees such as an Employee Assistance Program and Health and Wellness initiatives and events aimed at promoting your mental health 
• A complimentary employee Bus Pass (plus taxable dependent passes) 
• A Corporate Learning and Development Program to help you in your continuous career growth and achieving your full potential  
• An Employee Recognition Program that celebrates Employees for doing awesome work!  
• Social Club events so you can connect with people in your community, with purpose  
   

What next steps could look like...

• Interviews will be conducted in June 2025
• An eligibility list for future full-time regular and temporary full time vacancies may be established
• The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please let us know how we can assist you by contacting careers@bctransit.com 
• BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible